~.START.~
Scene is set; B.C.B.F.L.B is sitting in an office located in The Store's warehouse, trying to both work up the courage to make the phone call she knows she has to, and block out from her brain the image of the water seeping carnage that is currently sitting in a heap just outside the closed door at the same time. Eventually, she takes a deep breath, picks up the phone, and dials...
PHONE OPERATOR: you are through to The Company Central Helpdesk! Hello, my name is Stuart; how can I help you?
B.C.B.F.L.B: hi, Stuart, this is
B.C.B.F.L.B. I am calling from the Kidderminster branch of The Store, and need to report a fault in our scrubber dryer machine.
STUART: uh-huh, okay no problem. Can I just take The Store's reference number please?
B.C.B.F.L.B: it is '13412'.
STUART: (
typing) okay, good, Kidderminster, yes. We have two branches of The Company there. I take it that as you've mentioned a scrubber dryer, this is to do with cleaning rather than catering, so... - just logging in to the correct system - ...great. And can I have your first and last name please?
B.C.B.F.L.B: (
...rattles off first name and surname, along with spelling...)
STUART: (
typing) great. Okay. Can I have the make and/or model of the machine, along with the serial and/or bar-code number please?
B.C.B.F.L.B: (
...rattles them off, too...)
STUART: (
typing) right, good. Ah yes, the 'Profy Fimap', of course. It's a mopping machine.
B.C.B.F.L.B: (
cheerily) yep. Her name is Petal.
STUART: (
pausing briefly, but otherwise unfazed) right, Petal. So,
B.C.B.F.L.B; what seems to be the problem with Petal?
B.C.B.F.L.B: well, thanks to me, she is broken. Badly.
STUART: (
surprised)
badly broken?
B.C.B.F.L.B: (
nodding, forgetting that he can't see her) yes. BADLY broken.
STUART: (
curious) what happened?
B.C.B.F.L.B: (
breathing a deep breath in) right, well, see, I was trying to refill her batteries - I do that every couple of weeks - and if possible, I do it in the warehouse, rather than the cleaning cupboard, because there's more light there - I can do that, providing the warehouse staff aren't using the forklifts - and our drain has been blocked, so I've been emptying Petal's tanks outside in the Garden Centre - I can do that too, providing that we don't use chemicals, as the drains outside are linked to a river rather than a sewage system, so I've been cleaning the store with just water, which is fine; personally I can't actually tell a difference, and I'm good at spotting differences like that as I've been a cleaner for a very long time - so ordinarily I would have emptied Petal already outside, but this time I didn't because I needed to swill her tanks out and the cleaning cupboard drain can cope with one lot of water being emptied into it, so I thought I'd just do it in there, and so I drove up to the cupboard and was about to drive in when I remembered her batteries, and needing the light, and the warehouse wasn't in use at all so I knew I could do it, and so I lifted Petal's back panel - she has two sets of batteries: one at the front under the driving seat, and one at the back under her largest tank - to get started refilling, only I'd forgotten that I needed to empty the tank out first, and I hadn't, so it was too heavy for me and instead of moving slowly on it's runner into the open position it was flung away from me out of control and at speed nearly taking my arm with it and fell all the way backwards and slammed into the ground with a great loud CRACK and a BANG, and now her hinges are all busted open and bits have snapped off from somewhere - I don't know where: underneath - and so now she's broken badly, and here we are.
STUART: (
stunned temporarily into silence by this fast, unstoppable outpouring of words) ...um...I...um...so...okay...let me get this straight. You forgot to empty the tank, and lifted the back panel, and...wait: why did you lift it up again?
B.C.B.F.L.B: to reach the tubs that her battery fluid is kept in, so that I could refill them.
STUART: (
still sounding stunned) ...yes, right, of course. So you lifted the panel up to do the batteries refilling, forgetting that you needed to empty the water tank first, and because you'd forgotten that, it was too heavy for you, and so instead of opening normally, it...
B.C.B.F.L.B: (
finishing for him) ...fell all the way backwards and slammed into the ground with a great loud CRACK and a BANG, and now her hinges are all busted open and bits have snapped off from somewhere - I don't know where: underneath - and so now...
STUART: (
finishing for her) ...the mopping machine is broken.
B.C.B.F.L.B: yep. Badly.
STUART: (
breathing out loudly)
badly broken.
B.C.B.F.LB: yep. BADLY broken.
STUART: (
after another stunned pause) ...wow. I mean...
B.C.B.F.L.B: (
sagely) yeah, I know.
STUART: (
breathing out again) ...that's just...
B.C.B.F.L.B: (
sagely) it is.
STUART: (
after mulling over the right term to describe it) ...
dramatic.
B.C.B.F.L.B: (
sagely) it was.
STUART: (
sounding awed) I...I mean...wow. Are you okay? Are you injured?
B.C.B.F.L.B: (
breezily) nah. I'm okay.
STUART: good. (
recovering composure, he reverts and becomes a formally polite help-desk operator again) right! So. what damage seems to have been done?
B.C.B.F.L.B: (
sighs) well, definitely the hinges of the panel are broken. And stuff has snapped off from underneath. Not to mention that Petal's back panel is currently hanging upside down. sat on the floor with water out of seeping out of it slowly but surely.
STUART: (
typing furiously) can you lift the panel back up again?
B.C.B.F.L.B: (
gloomily) no. My supervisor has gone to fetch some more people to try, but I think we might have to try and drive her back into the cupboard as is.
STUART: (
still typing furiously) and water is leaking. Where from?
B.C.B.F.L.B: I can't tell definitely, but I guess her tank. (
...has an idea...) if we can manage to get her into the cleaning cupboard, we may be able to reach her pipes to empty her out; then we might be able to lift the panel back up again.
STUART: (
still typing furiously) good, good idea. Okay, I'm just finishing getting all of this down. So, you try to do what you said, and if you manage it and find any further damage that you can identify, call back and ask to be put through to me, okay?
B.C.B.F.L.B: (
breathing out loudly) okay.
STUART: (
stops typing) good. Okay. So, we'll leave it at that, unless there is anything else that I can help you with?
B.C.B.F.L.B: (
hopefully) any chance you would consider telling my manager that YOU broke Petal instead of me?
STUART: (
regretful but firm) ah, no, I will not be doing that.
B.C.B.F.L.B: (
sighs, all hope lost) I thought not. It was just worth a shot. Okay. Thank you Stuart. Other than refusing to take the blame for something I did, you have been very helpful.
STUART: (
cheerfully) no problem. Your repair reference is '91507'. Good luck.
B.C.B.F.L.B: (
gloomily) thanks. Bye.
STUART: (
cheerfully) goodbye.
B.C.B.F.L.B / STUART: (
...both hang up...)
Scene ends with B.C.B.F.L.B and Supervisor managing, after several failed attempts to lift the panel back into place, to get Petal back into the cleaning cupboard. Once there, the tank is emptied, flooding the cupboard and the warehouse floor surrounding it with filthy stagnent smelling water, and at last the panel is able to be lifted back into place. Further examination identifies severe damage to the bar and the nuts and bolts holding it in place, so after dealing with the worst of the flood, B.C.B.F.L.B squelches her way back to the office and calls the help-desk back again to report it, leaving The Supervisor to finish up. Once both things are done, B.C.B.F.L.B sets about letting the manager of The Store know that Petal is out of action until repaired - as news of the accident has spread like wildfire, this comes as no surprise to anyone, and said manager can barely contain his amused smirk as he is given the information - and then ringing her own manager to inform her - as usual, the phone is off, so she leaves a message - before squelching her way back to the cleaning cupboard and collecting her things, finally able to go home.
She makes it outside The Store before her cheery calmness is replaced by something else.
Stood beside the exit, bag and coat in hand, she bursts into tears.
~.END.~
Y'know, beside the dramatic and tragically funny event detailed above, other happenings throughout the rest of the week seem pretty tame in comparison, but meh, what the heck?
Here they are anyway...
*****
1. during my second one-to-one session at the Library with Client 1, my lack of understanding of how to operate the badly malfunctioning, barely responsive and callously unpredictable Tablet created enough frustration that Client 1 demanded my removal and replacement by somebody that "knew what the heck they were doing", then, as none of the Librarians available could make the damn thing work either, she left unsatisfied and with an appointment booked to liaise with the only other Digital Champion that the Library currently has (who, I am confidently informed, will have no more luck than the rest of us did, because whether Client 1 is prepared to accept it or not,
the damn thing doesn't work).
Other than that, things are going well, I am doing well.
2. rehearsals have started ready for Kidderminster Choral's grand Christmas Gala concert. As usual, we have a selection of well known carols, a few less well known ones, a handful of pleasing Christmas themed songs from a variety of musicals, and at least one modern monstrosity that while composed by somebody very skilled and clever, is dire and will be hated by 99.9% of the audience (along with 100% of the choir).
Still, The rest of the stuff is great. Plus, Santa will be coming.
3. As the story has slowly developed and grown over time from simple, to less simple, to complicated, to more complicated, to
why-the-hell-has-it-become-THIS-complicated?, to
so-complicated-that-it-is-now-pretty-much-unworkable, I have become increasingly uncomfortable and unsatisfied with it.
So! Two days ago I made a decision. The subject(s) surrounding the two main characters make(s) for a Story in their own right, independent of those involving the other character, so I have opted to accept this, separate them out, and go from there. So, now I have two Stories, about two characters, about two different things, and I have picked The Story of Character 1 as the one I shall be working on for the time being.
...hey; =
shrugs=. Whatever works, right?
4. On Friday, I received a letter/card from my sponsor dog, Caffrey. In it, he waxes lyrical about how brilliant his life is and how excited he is about Christmas coming. He also drops several heavy hints about his need for a new football (or three).
...Yeah.
Of course, I'm looking for one.
I'm a sucker. Sue me.
5. I had another date.
Or, rather...well...I don't know that I would class it as a 'date'.
...An 'experience'?
Nope; =
shakes head=. That doesn't fit either...
Anyhoot.
A girl had sent me a few messages, and we chatted a little, and she's staying in Kidderminster right now, and wondered if I might be free for an hour or so for us to meet up in between classes, and on Tuesday afternoon I was, So - ignoring my misgivings about her use of 'text speak' and the gap in our ages - I agreed, and on Tuesday, I went, and; OH MY GOD.
Best Friend 0.5 (1); remember what you said about your last date, and 'pulling teeth'?
...Yeah. It was like that.
She was very young (early twenties, according to her profile but seemed far younger).
Over a glass of wine (mine) and a pint of
whatever-the-heck-it-was (hers), we sat awkwardly and uncomfortably while I spent a frustrating hour trying to get her to SAY SOMETHING. I managed to learn the following:
* she was studying beauty at the college, along with taking a computer course.
...she had no idea what the computer course was...
* she liked going out with friends and having fun.
...as far as I could gather; 'fun' entailed going to various pubs/clubs in a large group and getting drunk - or as she called it; 'lashed' - with dancing and dope smoking occasionally thrown in...
* this was the first time she had gone out on a '
lesbian' date (emphasis hers).
...for undisclosed reasons, her friends were
sure she was gay, so persuaded her to 'have a go'...
...and that was it.
After prizing each gem of knowledge from her reluctant lips, I gave her a little tit-bit of information back about myself (I have no clue why: she sure as hell didn't ask for it), then my phone bleeped - it was The Supervisor, wanting to know if I could bugger up the weekend I had booked off several months previously to get her out of a hole she had managed to dig herself into. My answer was simple: no. - and Sigourney, as she was called, used this as her cue to gratefully take her leave and get back to the college.
After she left, I ordered another drink - non alcoholic this time - and sat watching the world go by through the window with a sort of half cheerful, half weary acceptance.
I have no idea what, if anything, Sigourney gained from her first 'lesbian' date, other than a very obvious realization that I wasn't the best choice of whom to have it with, but hopefully she was able to draw something positive from it.
I sure did.
I drew the realization that it is a good thing to LISTEN TO YOUR BLOODY GUT.
*****
So; work and usual family stuff apart, that was my week.
I hope you enjoyed it as much as I did.
=
bows. walks off=
B.C.B.F.L.B x